Support

Known Issues

400 Error when Requesting 15 Months of Current Account Transaction Data

Due to how we translate the date range you may receive a 400 error when requesting 15 months of transaction data. This is likely to occur when requests are made late evening or on weekends.

As a work around please retry your request with +/- 1 day in the date range.

Current Account Transactions Not Returned

Due to a system limit, if a member has a large number of transactions on their account an error will be returned, rather than returning the members' transactions.

**There is a work around for Third Parties, who will have to request the same data in smaller date ranges to avoid returning an error.

API Affected: GET /accounts/{AccountId}/transactions